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State Farm® Insurance Agent

Mark Carlson

4.8 out of 5 (114 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

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Littedar K

September 20, 2022

5  out of  5
"Met with Mark to go over our house and vehicle insurance coverage. Mark took his time to go over exactly what coverage we have with great detail and transparency. We left feeling very informed and confident we have the right coverage."
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Susan Croft

September 8, 2022

5  out of  5
"I love this office. Mark and his office staff are on the ball and I really feel like they have my best interest at hand. Very friendly and prompt service. I'm glad I switched from another local office."
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Nilesh Chaudhari

August 25, 2022

5  out of  5
"I have been with State Farm for last few years through Mark. You can call anytime for any questions and someone will be there to help you. If you bundle up different products, you get good discounts. Mark and Alexis have helped me with various requests in the years I have been with them. Mark has lot of experience in this field and provides good advice on which services make sense for one to have at different stages of life, financial and otherwise."
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Eric Seiffert

August 5, 2022

1  out of  5
"It always took my girlfriend weeks to get an answer from this office and it took two months to get her policy cancelled when we moved to Kentucky."
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Shane Quick

July 19, 2022

5  out of  5
"Best customer service hands down. More people need to be like her! Thank you Anna for Helping me get my new Jeep Insured."
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Travis

July 8, 2022

5  out of  5
"I just moved here and I'll say this. Mark greeted me at the door and was so professional, yet down-to-Earth. It was strictly for renter's insurance, but I'll be saving $$$ with transferring my auto insurance to them! Strongly recommend!"
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Carl Bochmann

July 7, 2022

5  out of  5
"Mark has always been clear and honest about our insurance needs. Recommend him highly!"
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Cass Robinson

June 29, 2022

5  out of  5
"Anna is amazing to work with!!!"
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Kendra Robertson

June 29, 2022

5  out of  5
"When I contacted Mark Carlson-State Farm with my insurance needs, Anna was so helpful making sure I had the best coverage and I couldn't believe how much I was saving by switching companies!"
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Jamie Hilderbrand

June 28, 2022

5  out of  5
"Great insurance. Great employees. Great rates. Great experience."
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Shelley Wickizer

June 28, 2022

5  out of  5
"The very best!! Anna makes my life better!!♥️"
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Randy Robinson

May 27, 2022

5  out of  5
"working with anna on getting life insurance was a smooth process, explained the process and even able to bundle with my auto and house! highly recommend"
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Finian Stephen

April 21, 2022

5  out of  5
"I contacted Mark Carlson State Farm in Columbus, IN to combine both my renters and auto insurance. Alexis Snider did a great job in finding the best quote for my car insurance. Working with Alexis helped me save good amount. As long as I am in Indiana, I am sure to have my insurances done through them."
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Jeanette Stroud

April 20, 2022

5  out of  5
"Alexis with Mark Carlson State Farm in Columbus Indiana has done an awesome job combining our house insurance with our car insurance. We had our car insurance through a different company, not only did Alexis do a great job transferring everything to State Farm but we saved a substantial amount of money. I think we will be very happy with State Farm. We appreciate all she did to help us. If you need any type of insurance I would definitely recommend checking into State Farm Insurance."
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Subash pothini

April 20, 2022

5  out of  5
"I didn’t realize I was paying too much with GEICO until I saw a personalized quote from Alexis Snider with State Farm. I am really glad that they followed up with me consistently for my own good. I saved close to $300 with them."
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Trent Pohlar

April 18, 2022

5  out of  5
"This agency has been so helpful with our insurance needs. I would like to leave a big thank you to Alexis for all her hard work towards our needs. She has always been quick to react to our questions and needs. Our life is now taking us to the south and unfortunately we will no longer require insurance in Indiana. Thanks for all your help the past 2-3 years. Keep up the great work!"
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Tamara-Bob Cochran

February 17, 2022

5  out of  5
"We have always had great service here. Shelby is GREAT to work with and very responsive and professional whenever we call."
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Deanna Bennefield

February 14, 2022

5  out of  5
"Shelby is just the best to work with! She is always so friendly and helpful and meets my needs in quick time frame. She is professional and courteous everytime I call."
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Dylan Andrew

December 20, 2021

5  out of  5
"Mark Carlson and his staff are top notch & insurance isn't the only thing they offer! Make sure you check out their home mortgage packages as well...the process is quick, simple, & seamless."
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Brittany Siegelin

December 16, 2021

5  out of  5
"The office is GREAT!! We've done a ton of business with them over the years, from personal vehicles & home, rentals, to our business fleet. I highly recommend letting them quote your stuff. Alexis and Katie are always a pleasure to work with."
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Leah Burton

October 31, 2021

5  out of  5
"Alexis is easy to work with and always ready to answer questions"
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Philip Emrich

October 9, 2021

1  out of  5
"Our experience with State Farm has been a very big disappointment. My Husband and I chose them to insure our home , 4 vehicles and a Utility trailer and paid our premiums on time every time for 9 years. We had a big misfortune the weekend of memorial Day this year. We discovered a leak spraying out of our water inlet area near our clothes washer and that very same day we also discovered water on one bathroom floor and a bathroom cabinet next to the toilet where the water was appeared to be warped. We immediately called State Farm., They directed us to call and get a couple estimates due to the damage it had caused and we got someone here immediately to start checking the issues and estimating the damage. Parts of the walls in both rooms were to the point of replacement and of needing new sub floors after drying out for a week. The agency first tried to say it was due to inappropriate maintenance on our part! We keep our home very well maintained and these leaks were not something that was noticeable right away because one was behind a wall and the other in the crawl space area. They gave us a very difficult time, made us feel awful and for a short period worried us sick that we would have to replace it all out of pocket. Then they ended up charging us for 2 different claims when in the end and after the workers were finished fixing everything. ,The professional believed that “water hammering” in the walls had caused pipes to begin leaking and he could not understand why they were charging us for 2 different issues and made us pay 2 different deductibles . We paid it anyway. After the work was completed ., State Farm dropped our insurance and made us un-insurable at this point! We we Stunned and very upset with this kind of treatment from an Insurance company after 9 yrs of being well paying customers. We turned to “Farmers” Insurance for help and they have been Wonderful and insured us without any issues and are also working to try and get our premiums lowered because of the fact we were done so wrong by State Farm. We were told by Farmers and several other Insurance agents that our situation should have never been a 2 Deductible circumstance. We just want to inform others to Beware of the Insurance Company you get….. especially ………… STATE FARM!!! And we are So Grateful for ….. FARMERS INSURANCE whom took the time to understand and help us ! SINCERELY: VERY DISAPPOINTED CUSTOMERS"
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Gage Hartman

August 4, 2021

5  out of  5
"Alexis knew exactly what kind of policy would be best for me as a young man trying to be on top of life insurance early. I also saved tons of money by bundling my car and renters insurance. She was responsive and very easy to work with!"
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Brittany Duke

August 3, 2021

5  out of  5
"I had Alexis Sinder as my insurance agent and she was very helpful in helping me switch over from my previous insurance company. She was very polite and very knowledgeable about what I was asking her. Definitely recommend calling them if you need a quote on insurance"
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Cheryl Bergin

July 16, 2021

5  out of  5
"I just got a new car. I asked the salesman who he recommended for auto insurance. He recommended State Farm. There was an office just a few miles from home. I went in and 30 minutes later left with comprehensive insurance. Anna got me set to drive fully covered. Thanks! And when my renters insurance is about to expire, I’ll convert to State Farm. They made it super easy."