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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Herfurth

June 10, 2026

5  out of  5
rating by John Herfurth
"I moved from Columbus years ago, but still do business with the Carlson office due to their personal service, delightful nature, and professionalism. Wonderful people!"
We responded:
"Thank you for the 5-star review, John! Here on State Farm Agent Mark Carlson’s Team, we are proud to serve our community and are thankful we have provided you with great service on your Home and Auto Insurance."
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Lexus

June 5, 2026

5  out of  5
rating by Lexus
"Kayla was super helpful!! She got me a much cheaper rate than what I’ve been paying for a few years now."
We responded:
"Thanks so much for the amazing review, Lexus! We really appreciate your support here in Columbus . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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weinland61

June 4, 2026

5  out of  5
rating by weinland61
"I've been with this office for years. Always provides fast, efficient, good service."
We responded:
"weinland61, thank you for your wonderful review of State Farm Agent Mark Carlson’s Team! We are happy to hear that you have had efficient service and good service with your home and auto insurance! "
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teresa leonard

June 2, 2026

5  out of  5
rating by teresa leonard
"Always helpful"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Columbus to know that you had such a wonderful experience with us here on State Farm Agent Mark Carlson’s Team."
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Bryce Turner

May 29, 2026

5  out of  5
rating by Bryce Turner
"Katie was super helpful through a transition from another insurance carrier. She worked her magic to save on premiums while finding more appropriate coverage. Couldn’t be happier with their service and communication through a claim as well. Thank you Mark Carlson and team!"
We responded:
"Bryce, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mark Carlson’s Team! We are glad that Katie was able to assist you with transitioning your auto and home insurance policies!"
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Kathy Henderson

May 29, 2026

5  out of  5
rating by Kathy Henderson
"Everyone is always so helpful and friendly!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mark Carlson’s Team. "
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Jason Cooley

May 29, 2026

5  out of  5
rating by Jason Cooley
"Angela is super awesome to work with and has helped me with all my needs! Thanks for being a reliable resource!"
We responded:
"Thank you so much for the 5-stars, Jason! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mark Carlson’s Team anytime."
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Alexander Cognata

May 29, 2026

5  out of  5
rating by Alexander Cognata
"The staff are very professional and helpful"
We responded:
"Thank you for taking the time to leave such a great review, Alexander. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Shila Gearhart

May 8, 2026

5  out of  5
rating by Shila Gearhart
"Always very polite and respectful 😊"
We responded:
"Thank you so much for the 5-stars, Shila! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Titus Rutan

April 30, 2026

5  out of  5
rating by Titus Rutan
"I've been with Mark since I started driving. Mark has always been helpful and concerned with any situation I've had thru the past 25 years. Definitely a great place to go for any of your insurance needs. Everyone in the office is great as well."
We responded:
"Thank you for taking the time to leave such a great review, Titus. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Amellia Sherk-Nickle

April 30, 2026

5  out of  5
rating by Amellia Sherk-Nickle
"Very helpful and thorough ,answered all my questions to help me get the best policy that fit my needs"
We responded:
"We appreciate your review, Amellia. We are so happy that you had such a wonderful experience with State Farm Agent Mark Carlson’s Team here in Columbus ! "
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Samarth Gaikwad

April 30, 2026

5  out of  5
rating by Samarth Gaikwad
"Great experience working with Angela at State Farm. She was prompt, professional, and very welcoming. She went above and beyond by following up after hours and clearly explained policy details and coverage options. Highly recommend her for excellent service."
We responded:
"Thank you for taking the time to leave such a great review, Samarth. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Tina

April 20, 2026

5  out of  5
rating by Tina
"Accidentally forgot to make car insurance payment. Talked with Lucas and he was very helpful, situation taken care of"
We responded:
"Thank you for taking the time to leave such a great review, Tina. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Sharon Hashman

March 30, 2026

5  out of  5
rating by Sharon Hashman
"Everyone is courtesy and professional every time I call they get what I need done you have a great team"
We responded:
"Thank you so much for the 5-stars, Sharon! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Adrian Pitcher

March 27, 2026

5  out of  5
rating by Adrian Pitcher
"Anna Hammond was fantastic at helping me get the insurance i needed!"
We responded:
"Thank you so much for the 5-stars, Adrian! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mark Carlson’s Team anytime."
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joe gonzalez

March 19, 2026

5  out of  5
rating by joe gonzalez
"I've been with state farm , for over 12 years, and i'm very satisfied with my rental, life, an auto insurance . They explain all my insurance to me. And they have always been there for me. Thank you"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mark Carlson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Brittany Siegelin

February 9, 2026

5  out of  5
rating by Brittany Siegelin
"Mark is very knowledgeable in all areas x10, seriously!!"
We responded:
"Thank you, Brittany!"
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Ben Hartman

December 31, 2025

5  out of  5
rating by Ben Hartman
"Mark and his office staff are the best. Up front about everything you need. So glad my wife and I moved our insurance here."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Mark Carlson’s Team here in Columbus. "
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John Whiteside

December 5, 2025

5  out of  5
rating by John Whiteside
"Service is great !!!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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C B

December 2, 2025

5  out of  5
rating by C B
"We discussed many aspects of insurance. Mark did an excellent job of explaining everything. And he even helped us download the app. Very professional and we will continue working with him"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tim Glasgow

October 31, 2025

5  out of  5
rating by Tim Glasgow
"My first visit at Mark's office was a very good experience. Everyone in the office was helpful and friendly. I felt very comfortable with Mark's advice and help arranging my policy's and updating as needed also gave me many good suggestions and goals to consider. I look forward to many more years with. State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jeff Simpson

October 19, 2025

5  out of  5
rating by Jeff Simpson
"Tonya is super friendly and helpful. She’s very knowledgeable."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mike Ryan

September 20, 2025

5  out of  5
rating by Mike Ryan
"We did a much needed insurance check up with Mark yesterday. Got some great information and made some good decisions!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Professor S

August 19, 2025

5  out of  5
rating by Professor S
"Mark provides coverage and expertise for complicated insurance questions and problems. That's why my family has stayed with him and his agency for over 25 years--he also offers consultation (and explanation) for the situations which have arisen over the past years--and he's kept his agency current on today's (and tomorrow's) potential questions). Highly recommend!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Catherine Graham

August 8, 2025

5  out of  5
rating by Catherine Graham
"Mark took the time to sit down with me on a Friday evening to review all of my policies. I recently transferred to Mark due to my previous insurance agent retiring. He reviewed everything in detail; we were able to update some policies and even same some money! Thanks Mark and all your staff!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"