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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dtm Ifti

June 24, 2026

5  out of  5
rating by Dtm Ifti
"The Mark Carlson Agency has been top-notch on customer service for me and my wife."
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John Herfurth

June 10, 2026

5  out of  5
rating by John Herfurth
"I moved from Columbus years ago, but still do business with the Carlson office due to their personal service, delightful nature, and professionalism. Wonderful people!"
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Lexus

June 5, 2026

5  out of  5
rating by Lexus
"Kayla was super helpful!! She got me a much cheaper rate than what I’ve been paying for a few years now."
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weinland61

June 4, 2026

5  out of  5
rating by weinland61
"I've been with this office for years. Always provides fast, efficient, good service."
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teresa leonard

June 2, 2026

5  out of  5
rating by teresa leonard
"Always helpful"
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Bryce Turner

May 29, 2026

5  out of  5
rating by Bryce Turner
"Katie was super helpful through a transition from another insurance carrier. She worked her magic to save on premiums while finding more appropriate coverage. Couldn’t be happier with their service and communication through a claim as well. Thank you Mark Carlson and team!"
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Kathy Henderson

May 29, 2026

5  out of  5
rating by Kathy Henderson
"Everyone is always so helpful and friendly!"
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Jason Cooley

May 29, 2026

5  out of  5
rating by Jason Cooley
"Angela is super awesome to work with and has helped me with all my needs! Thanks for being a reliable resource!"
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Alexander Cognata

May 29, 2026

5  out of  5
rating by Alexander Cognata
"The staff are very professional and helpful"
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Shila Gearhart

May 8, 2026

5  out of  5
rating by Shila Gearhart
"Always very polite and respectful 😊"
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Titus Rutan

April 30, 2026

5  out of  5
rating by Titus Rutan
"I've been with Mark since I started driving. Mark has always been helpful and concerned with any situation I've had thru the past 25 years. Definitely a great place to go for any of your insurance needs. Everyone in the office is great as well."
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Amellia Sherk-Nickle

April 30, 2026

5  out of  5
rating by Amellia Sherk-Nickle
"Very helpful and thorough ,answered all my questions to help me get the best policy that fit my needs"
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Samarth Gaikwad

April 30, 2026

5  out of  5
rating by Samarth Gaikwad
"Great experience working with Angela at State Farm. She was prompt, professional, and very welcoming. She went above and beyond by following up after hours and clearly explained policy details and coverage options. Highly recommend her for excellent service."
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Tina

April 20, 2026

5  out of  5
rating by Tina
"Accidentally forgot to make car insurance payment. Talked with Lucas and he was very helpful, situation taken care of"
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Sharon Hashman

March 30, 2026

5  out of  5
rating by Sharon Hashman
"Everyone is courtesy and professional every time I call they get what I need done you have a great team"
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Adrian Pitcher

March 27, 2026

5  out of  5
rating by Adrian Pitcher
"Anna Hammond was fantastic at helping me get the insurance i needed!"
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joe gonzalez

March 19, 2026

5  out of  5
rating by joe gonzalez
"I've been with state farm , for over 12 years, and i'm very satisfied with my rental, life, an auto insurance . They explain all my insurance to me. And they have always been there for me. Thank you"
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Brittany Siegelin

February 9, 2026

5  out of  5
rating by Brittany Siegelin
"Mark is very knowledgeable in all areas x10, seriously!!"
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Ben Hartman

December 31, 2025

5  out of  5
rating by Ben Hartman
"Mark and his office staff are the best. Up front about everything you need. So glad my wife and I moved our insurance here."
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John Whiteside

December 5, 2025

5  out of  5
rating by John Whiteside
"Service is great !!!!!"
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C B

December 2, 2025

5  out of  5
rating by C B
"We discussed many aspects of insurance. Mark did an excellent job of explaining everything. And he even helped us download the app. Very professional and we will continue working with him"
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Tim Glasgow

October 31, 2025

5  out of  5
rating by Tim Glasgow
"My first visit at Mark's office was a very good experience. Everyone in the office was helpful and friendly. I felt very comfortable with Mark's advice and help arranging my policy's and updating as needed also gave me many good suggestions and goals to consider. I look forward to many more years with. State Farm."
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Jeff Simpson

October 19, 2025

5  out of  5
rating by Jeff Simpson
"Tonya is super friendly and helpful. She’s very knowledgeable."
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Mike Ryan

September 20, 2025

5  out of  5
rating by Mike Ryan
"We did a much needed insurance check up with Mark yesterday. Got some great information and made some good decisions!"
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Professor S

August 19, 2025

5  out of  5
rating by Professor S
"Mark provides coverage and expertise for complicated insurance questions and problems. That's why my family has stayed with him and his agency for over 25 years--he also offers consultation (and explanation) for the situations which have arisen over the past years--and he's kept his agency current on today's (and tomorrow's) potential questions). Highly recommend!!!"