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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Martina Smith

September 20, 2023

5  out of  5 rating by Martina Smith
"Mark is patient and helps us make the best decision for our family."

Russell Annis Jr

August 3, 2023

4  out of  5 rating by Russell Annis Jr
"4 is good but to move to 5 certain things need to be added ..."

Michael Stafford

May 11, 2023

5  out of  5 rating by Michael Stafford
"Anna was very professional and thorough. We are considering a change. Well done. Michael Stafford"

Galen Barga

February 26, 2023

5  out of  5 rating by Galen Barga
"Mark took time to meet with me and share his wealth of knowledge on insurance and how best to use it for my personal needs. Staff has been a pleasure to work with, they always answer my calls and followed up with me. Looking forward to many more years of professional service."

Kim Kunkel

February 15, 2023

5  out of  5 rating by Kim Kunkel
"Polite and courteous and very helpful"

Heather Patterson

January 24, 2023

5  out of  5 rating by Heather Patterson
"Recently, we decided to shop around for our car insurance. Anna, had us a quote for both car and home insurance within an hour. Anna was able to save us over $100/month on car insurance alone! She went the extra mile to ensure we were getting better coverage than our previous company. We had a great experience and would recommend this office to anyone!"

Teresa Kelsey

October 26, 2022

5  out of  5 rating by Teresa Kelsey
"Mark met with me to review my policies and he was very helpful with clarifying coverage options. Mark also provided me with information for additional coverage should I be interested."

Michele Fields

October 6, 2022

5  out of  5 rating by Michele Fields
"I've been with State Farm since about 1980 when my parents bought insurance from our neighbor, who was an agent. When he retired, I searched for someone who could give me the same level of care and support, and Mark has been that and more for my family for over 25 years. In that time, we bought and sold homes, went through countless cars, dealt with natural disasters, new driver accidents, and survived the ups and downs that life brings. Mark Carlson and the State Farm team have been there for us with excellent service every time, no matter what."

Darleen K

September 20, 2022

5  out of  5 rating by Darleen K
"Met with Mark to go over our house and vehicle insurance coverage. Mark took his time to go over exactly what coverage we have with great detail and transparency. We left feeling very informed and confident we have the right coverage."

Susan Croft

September 8, 2022

5  out of  5 rating by Susan Croft
"I love this office. Mark and his office staff are on the ball and I really feel like they have my best interest at hand. Very friendly and prompt service. I'm glad I switched from another local office."

Nilesh Chaudhari

August 25, 2022

5  out of  5 rating by Nilesh Chaudhari
"I have been with State Farm for last few years through Mark. You can call anytime for any questions and someone will be there to help you. If you bundle up different products, you get good discounts. Mark and Alexis have helped me with various requests in the years I have been with them. Mark has lot of experience in this field and provides good advice on which services make sense for one to have at different stages of life, financial and otherwise."

Eric Seiffert

August 5, 2022

1  out of  5 rating by Eric Seiffert
"It always took my girlfriend weeks to get an answer from this office and it took two months to get her policy cancelled when we moved to Kentucky."

Shane Quick

July 19, 2022

5  out of  5 rating by Shane Quick
"Best customer service hands down. More people need to be like her! Thank you Anna for Helping me get my new Jeep Insured."


July 8, 2022

5  out of  5 rating by Travis
"I just moved here and I'll say this. Mark greeted me at the door and was so professional, yet down-to-Earth. It was strictly for renter's insurance, but I'll be saving $$$ with transferring my auto insurance to them! Strongly recommend!"

Carl Bochmann

July 7, 2022

5  out of  5 rating by Carl Bochmann
"Mark has always been clear and honest about our insurance needs. Recommend him highly!"

Cass Robinson

June 29, 2022

5  out of  5 rating by Cass Robinson
"Anna is amazing to work with!!!"

Kendra Robertson

June 29, 2022

5  out of  5 rating by Kendra Robertson
"When I contacted Mark Carlson-State Farm with my insurance needs, Anna was so helpful making sure I had the best coverage and I couldn't believe how much I was saving by switching companies!"

Jamie Hilderbrand

June 28, 2022

5  out of  5 rating by Jamie Hilderbrand
"Great insurance. Great employees. Great rates. Great experience."

Shelley Wickizer

June 28, 2022

5  out of  5 rating by Shelley Wickizer
"The very best!! Anna makes my life better!!♥️"

Randy Robinson

May 27, 2022

5  out of  5 rating by Randy Robinson
"working with anna on getting life insurance was a smooth process, explained the process and even able to bundle with my auto and house! highly recommend"

Finian Stephen

April 21, 2022

5  out of  5 rating by Finian Stephen
"I contacted Mark Carlson State Farm in Columbus, IN to combine both my renters and auto insurance. Alexis Snider did a great job in finding the best quote for my car insurance. Working with Alexis helped me save good amount. As long as I am in Indiana, I am sure to have my insurances done through them."

Jeanette Stroud

April 20, 2022

5  out of  5 rating by Jeanette Stroud
"Alexis with Mark Carlson State Farm in Columbus Indiana has done an awesome job combining our house insurance with our car insurance. We had our car insurance through a different company, not only did Alexis do a great job transferring everything to State Farm but we saved a substantial amount of money. I think we will be very happy with State Farm. We appreciate all she did to help us. If you need any type of insurance I would definitely recommend checking into State Farm Insurance."

Subash pothini

April 20, 2022

5  out of  5 rating by Subash pothini
"I didn’t realize I was paying too much with GEICO until I saw a personalized quote from Alexis Snider with State Farm. I am really glad that they followed up with me consistently for my own good. I saved close to $300 with them."

Trent Pohlar

April 18, 2022

5  out of  5 rating by Trent Pohlar
"This agency has been so helpful with our insurance needs. I would like to leave a big thank you to Alexis for all her hard work towards our needs. She has always been quick to react to our questions and needs. Our life is now taking us to the south and unfortunately we will no longer require insurance in Indiana. Thanks for all your help the past 2-3 years. Keep up the great work!"

Tamara-Bob Cochran

February 17, 2022

5  out of  5 rating by Tamara-Bob Cochran
"We have always had great service here. Shelby is GREAT to work with and very responsive and professional whenever we call."